Amy Jensen – Senior Partner
An Interim leader is an expert in a service line (or multiple services lines) who is brought into an organization to solve urgent leadership needs on an temporary basis. These seasoned Nursing leaders travel around the United States bringing stability, change management, and process improvement to each assignment they take on and are an invaluable addition to any hospital’s leadership team.
The Webinar below will give you an introduction to Interim leadership and educate you on the process of becoming an Interim leader. Please take a few minutes to watch our webinar and if you have questions after viewing the webinar please reach out to Amy Jensen or Alison Holland directly.
Document – How to Create Achievement Spotlights – How to create your own Achievement Spotlight for hiring authorities for Interim assignments. This bit of information is a proven, valuable tool for hiring authorities to see your 5-7 strengths and accomplishments.
Enhanced Nurse Licensure Compact (eNLC) -Enhanced Nurse Licensure Compact (eNLC) – If you are living in a compact state and have a current license there have been some positive enhancements implemented as of 1/19/18.
Our practice has been working with this hospital for the past 18 months. We placed the CNO there over a year ago. Within 4 months of starting her position as CNO, she realized that the Surgical Services department was not meeting the expectations and Mission of the System or the Hospital. She was able to determine that evaluations across the entire Surgical Services department had been backed up for 10 months needed to be done. don’t understand this sentence) Deep-seeded issues with key staff needed to be addressed. Managers needed to be hired. Union contracts had been in mediation for 10 months. The department needed a Leader who was a Change Agent to come in and provide stability.
We recognize candidates and clients have choices. It’s a responsibility we take seriously.
‘Our Interims through The HealthCare Initiative have represented themselves as part of our organization, not as an ‘interim consultant’. They have been excellent role models for our current leaders. Rather than joining in the complaining and resisting changes, they chose to raise others up.’
– CNO/Hiring Authority
‘When I work with your firm I know you are putting me in a position where I will be able to have the trust and support of the people I’m working with. The organization’s wants and needs are clearly established on the initial interview and followed up on throughout the assignment.’
– Interim Leader
The CNO, who has worked with us as a candidate and as a client in a previous search, chose to reach out to The HealthCare Initiative to find an Interim Surgical Services Director. She was seeking an Interim Surgical Services director who could provide stability, evaluate the immediate needs, assess the staff, make process improvements and be the change agent for the entire department all while the search for a permanent leader was in full swing. The Healthcare Initiative is focused on finding the right candidate for the right hospital at the right point in time. The CNO knew we could deliver the type of person she needed.
‘I know YOU understand the Interims coming here need to be experienced and industry experts in their roles. They are able to quickly assess the operations of the units, determine areas of weaknesses and improvements needed, and engage others in implementing the process improvements’.
– CNO/Hiring Authority
Our practice here at The Healthcare Initiative went to work scouring the United States and within 3 days had three Interim Nursing leaders for Maria to Interview after they had been fully vetted. The CNO chose to hire a seasoned, change agent INTERIM Leader who was willing to step into this INTERIM assignment for a period of 12 months. We are now at the 6 -month mark and see evidence that she is turning the department around. She herself has now brought in three more Surgical Interim leaders for other areas of the department that were lacking. The evaluations are done. Staffing issues have been addressed. She also has stepped in to help with Union negotiations with the CNO.
‘For the first 30 days I began to build the trust of the staff (overall culture). By day 30, I could tell what their core measures were and began qualifying what the issues are. By month 2 we started to see change. We are now seeing the trends going upward. By the time I leave, they will love me and want me to stay. However, from day one I gave the message that ‘together we will improve so when the permanent person comes in upward momentum will continue.’
– Interim Leader
This CNO would be the first to tell you it has been money well spent. In this case, this hospital is beginning to see the fruits of a good Interim and have become a believer in the groundwork/hardwiring they can provide. She has asked again for a several additional Interims to develop NEW programs within the hospital that will be key to their future success.
If this Case Study has resonated with you and you and/or your organization
are experiencing similar challenges either with Interim or Permanent positions, please call. We’ve done good work with this CNO and would like to do the same for you.
-Amy Jensen, Sr. Managing Partner, The HealthCare Initiative
Nurses are selfless. It’s not about “what’s in it for them” it’s “how can they help you, your family, friends and neighbors”
– Tania Pena
I admire that nurses do a job more stressful than I can imagine, for long hours, and often short-staffed, day after day, and month after month.
– Tim Meyers
Nurses are inspiring in so many ways, however for me the #1 thing is the compassion that it seems each and every nurse I come across has. Whether it be a nurse on the floor of the Emergency Department, delivering babies, or watching over the critical care unit, they each have and show an unbelievable amount of compassion, and are able to convey that compassion to those that need it. It’s never about the nurse, and always about helping make folks in need feel as comfortable as possible during trying periods of time.
The selflessness it takes to care for those who are experiencing some very difficult circumstances concerning their health, as well as being there to console their patients’ loved ones during such trying times.
The dedication they have to caring and helping those in need.
They give so much of themselves to others.
Based on my personal experiences, as well as getting to know hundreds of nurses/ nurse leaders over the past 4 years, what I find most inspiring is their willingness to sacrifice for the sake of their patients. I’d be hard pressed to identify a single nurse who hasn’t missed out on sleep, an event with their family/friends or personal time because their focus was on providing exceptional patient care.
Nurses bring warmth and compassion to people who are often concerned about themselves or loved ones. It’s not an easy task, but they always manage to brighten up those moments with their grace and skill!
Nurses are really the face of the hospital. A good nurse can make your stay in a hospital easier.
Nurses are an inspiration because they do it for the love of the profession.
Sometimes your greatest strength can also be your greatest weakness. That being said, Nurses give their ‘all’ to the patient’s safety and well being. It always comes back to the patient, which means they are self-less. A trait to be admired!
Their amazing compassion and empathy. The ability to put the needs of others ahead of their own needs is something special and that few people can continuously do.
Nurses are there for us in the moments we need the most help. I’m inspired knowing that when I’m in the hospital, a caring, dedicated nurse will be helping me every step of the way.
Their passion and compassion for those in their care. The tireless, and often not recognized, value they bring to each family and the community at large.
Nurses have a willingness to embrace large, complex situations, to make a difference, to achieve success with delivering excellence in patient care while striving to work collaboratively with Staff at all levels.
We are so proud to work with nurses everyday. You truly inspire us to be better recruiters & people. To say thanks we also made this short video;
Happy Nurse’s Week! Thank you for all you do!
-The THI Team