How Hospital Leadership Can Help Healthcare Professional Morale
Blog, Candidates, Clients, Featured, LeadershipAs healthcare professionals, we are all aware of the fast-paced and high-stress environment that exists within hospitals and clinics. While we often concentrate on providing the best possible care for our patients, it is important to remember that our healthcare professionals need support, too — especially in light of the pandemic. By addressing the unique challenges that that nation’s 22 million healthcare workers face, hospital leadership has the opportunity to help boost healthcare professional morale and improve overall employee wellness. Here’s how.
Want to boost employee morale in your facility? Start by listening.
One of the most effective ways to support healthcare workers is by actively listening to their needs and concerns. This includes not only offering open-door policies but also creating regular opportunities for employee feedback and engagement.
Now more than ever, employees want to be heard and feel valued, and they’re willing to work hard for companies that prioritize employee wellness. The added stress/pressures created by Covid-19 only increased this need. The latest Fortune 100 Best Companies to Work ForⓇ List, produced with Great Place to WorkⓇ, indicates that revenue per employee at these companies grew 7% year-over-year, due to greater productivity.
Furthermore, increased productivity did not equate to a drop in mental health for these employees. Great Place to Work notes that 60% more employees at the Best Companies report having an emotionally and psychologically healthy workplace versus other employers.
Bottom line: Employees are more willing to give more at work when their employers take care of them instead of burning them out. Likewise, they are less likely to burn out when their employers put people first. It’s a win-win.
Culture & Engagement
A positive culture includes promoting work-life balance, providing opportunities for professional development, and recognizing employee achievements. Creating a work environment that is supportive, collaborative, and empowering can help healthcare workers feel a sense of belonging and purpose, which can improve their overall engagement and job satisfaction.
Leadership Development
Hospital leaders should invest in leadership development programs that promote the growth and development of their staff. This includes training on effective communication, conflict resolution, and other essential skills. Such programs may result in greater confidence, improved communication skills, more job satisfaction, and better teamwork, among other potential benefits. By promoting leadership development, healthcare workers can feel valued and empowered, which can improve their morale and feelings of positivity about their jobs.
Recruitment & Hiring
Recruiting and hiring the right staff can make a significant difference in boosting employee morale. Hospital leaders should focus on recruiting healthcare workers who share the same values, mission, and vision. By hiring healthcare workers who are a good fit and prioritizing their well-being, healthcare organizations can create a positive work environment that fosters teamwork and collaboration. A great healthcare recruiter can help provide access to the nation’s most talented healthcare staff and leaders.
Empathy, Appreciation, and Being Valued
Hospital leadership should prioritize showing empathy, appreciation, and recognition for the hard work and dedication that healthcare workers bring to the job every day. This includes recognizing and rewarding exceptional performance, providing regular feedback, and promoting a culture of gratitude. When healthcare workers feel valued and appreciated, they are more likely to be engaged and satisfied in their work.
Conclusion
In a healthcare setting, employees are the heart of the organization, and their satisfaction and well-being are crucial for providing high-quality care to patients. By implementing the strategies outlined above, hospital leadership can foster a positive work environment that promotes employee engagement and job satisfaction. This, in turn, can lead to reduced employee turnover rates and increased productivity, benefiting both the organization and its patients. Ultimately, a hospital’s success is dependent on its ability to attract and retain top talent, and investing in employee morale is one way to achieve this.
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The HealthCare Initiative has been leading the way in health care recruitment since 1974.